Terms & Conditions

Terms and Conditions for thecirclehk.com RGTRDRS LIMITED

Last Updated: 08.102025

1. Introduction & Agreement

Welcome to thecirclehk.com (the “Site”). This Site is owned and operated by RGTRDRS LIMITED, a company registered in Hong Kong (“we”, “us”, “our”).

These Terms and Conditions (“Terms”) govern your use of our Site and the purchase of any products from us. By accessing our Site, creating an account, or placing an order, you agree to be bound by these Terms and our associated Privacy Policy and Shipping, Return & Refund Policy. Please read them carefully. If you do not agree to these Terms, you must not use this Site.

2. Definitions

  • “You” or “Customer” refers to any person or entity using our Site and/or placing an order.
  • “Product(s)” refers to the goods offered for sale on our Site.
  • “Order” refers to the selection of Products you wish to purchase, submitted through our Site.
  • “Site” refers to our website, accessible at thecirclehk.com.

3. Use of the Website

  • Eligibility: To place an order on this Site, you must be at least 18 years old and possess a valid credit or debit card or other accepted payment method.
  • Account Registration: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
  • Prohibited Conduct: You agree not to use this Site for any unlawful purpose, to post or transmit any material that is fraudulent or malicious, or to interfere with the proper working of the Site.

4. Products and Pricing

  • Product Descriptions: We make every effort to display our Products as accurately as possible, including descriptions, images, and colours. However, we cannot guarantee that your computer monitor’s display of any colour will be completely accurate. All descriptions are subject to change at any time without notice.
  • Pricing: All prices are listed in Hong Kong Dollars (HKD). Prices are subject to change without notice. The price applicable to your Order will be the price current at the time your Order is accepted.
  • Taxes and Fees: Prices displayed are inclusive of any applicable taxes but are exclusive of shipping fees. Shipping fees will be calculated and added to your total at checkout.

5. Orders and Contract Formation

The process of placing an Order and forming a sales contract is as follows:

  1. You select Products and add them to your shopping cart.
  2. You proceed to checkout, providing your delivery, billing, and payment information.
  3. By clicking “Place Order” (or a similar button), you are making a binding offer to purchase the Products.
  4. You will receive an Order Confirmation email detailing the Products you have ordered. This email is an acknowledgement of your Order, not an acceptance of it.
  5. A contract of sale between you and us is formed only when we send you a Shipping Confirmation email notifying you that your Order has been dispatched.

We reserve the right to refuse or cancel any Order at our discretion, including but not limited to, if a Product is out of stock, there is a pricing error, or we suspect fraudulent activity. If we cancel your Order after payment has been made, we will issue a full refund.

6. Payment

  • Payment for all Orders must be made at the time of purchase.
  • We accept payment via Visa, Mastercard, American Express, PayMe, FPS, Stripe, PayPal
  • All transactions are processed through a secure third-party payment gateway. We do not store your full credit card information on our servers. You agree that we are not responsible for any issues or losses arising from the use of the third-party payment gateway.

7. Shipping and Delivery

Our shipping and delivery procedures are detailed in our Shipping, Return & Refund Policy. By agreeing to these Terms, you also agree to the terms of our Shipping Policy. In summary:

  • We only ship to addresses within Hong Kong.
  • Processing and delivery times are estimates and not guaranteed.
  • Risk of loss and title for Products pass to you upon our delivery to the courier.

8. Returns, Refunds, and Exchanges

Our policy for returns, refunds, and exchanges is detailed in our Shipping, Return & Refund Policy. By agreeing to these Terms, you also agree to the terms of our Return Policy.

9. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of RGTRDRS LIMITED or its content suppliers and is protected by Hong Kong and international copyright and trademark laws. You may not reproduce, distribute, or otherwise use any of this content without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law in Hong Kong, RGTRDRS LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of any Products.

Our total liability to you for any direct losses arising under these Terms shall be limited to the total price of the Products you purchased in the relevant Order.

Nothing in these Terms shall limit or exclude our liability for:

  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation; or
  • Any matter for which it would be illegal for us to exclude or limit our liability.

11. Privacy

We are committed to protecting your privacy. We collect and process your personal data in accordance with our Privacy Policy. Please review our Privacy Policy to understand our practices.

12. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).

Both parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong to resolve any disputes.

13. General Provisions

  • Amendments: We reserve the right to amend these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. The Terms in effect at the time you place your Order will apply to that Order.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of law, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
  • Entire Agreement: These Terms, together with our Privacy Policy and Shipping, Return & Refund Policy, constitute the entire agreement between you and us concerning your use of the Site and purchase of Products.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Company Name: RGTRDRS LIMITED
Email: contact@thecirclehk.com
Business Address: G/F 207 Fui Yiu Ha Village, Sai Kung